BACK BY POPULAR DEMAND!
We are excited to announce that our Service Advisor Training Course is returning on Tuesday, November 17th from 9:00am to 5:00pm
Following the tremendous turnout and positive feedback from our previous training, we are bringing this highly valuable one-day course back for another opportunity to help your Service Advisors sharpen their skills, build confidence, and deliver an even better customer experience.
What We Will Cover
Phone Skills & Turning Shoppers into Appointments
Setting Appointments
The Write-Up Process
Building Rapport
Understanding Generational Differences
Soft Up-Selling & Presenting Maintenance
Selling Found Work
Multipoint Inspections (MPI)
Building Value
Objection Handling & Closing
Investment: $299 per person
Includes training, materials, and lunch.
Instructor: Brown & Brown Dealer Services
Seats are limited, so don’t miss the opportunity to send members of your team!
November 17th — One Day. Big Impact.
Stronger Advisors. Happier Customers. Better Results.
Download sign up form to fill out and send in to reserve your seat today.
https://nfada.com/wp-content/uploads/2026/08/Service-AdvisorTraining-Sign-up-Form-2.pdf